Effective Date: January 2022
At Epilepsy Support Centre, we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or interact with our services. By using our site, you agree to the terms outlined below.
1. Information We Collect
Personal Information
We may collect personal information you provide directly to us, including but not limited to:
- Name
- Email address
- Phone number
- Any other details shared through forms or direct communication
Non-Personal Information
When you visit our website, we may collect non-personal information automatically, such as:
- IP address
- Browser type and version
- Pages visited and time spent on the site
- Referral URLs
This information is collected using cookies and similar technologies to improve user experience.
2. How We Use Your Information
We use your information for the following purposes:
- To respond to inquiries and provide support
- To deliver relevant health-related content and updates
- To improve our website and services
- To send periodic newsletters (only if you opt-in)
- To comply with applicable laws and protect our rights
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:
- Service Providers: With trusted third-party providers who help us operate our website and services.
- Legal Compliance: If required by law or to protect our legal rights.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device to help us analyze website traffic, customize your experience, and deliver relevant content. You can choose to disable cookies in your browser settings, but this may affect the functionality of our website.
5. Data Security
We implement robust measures to protect your personal information, including encryption and secure server technology. While we strive to safeguard your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
7. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt-out of receiving marketing communications
- Request details on how your data is processed
To exercise these rights, contact us at [email protected].
8. Children’s Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with their information, we will delete it immediately.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The revised policy will be posted on this page with the updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Address: 234 Riverside Dr, London
Email: [email protected]
Thank you for trusting Epilepsy Support Centre. We are dedicated to safeguarding your privacy while providing valuable health information and support.